Current+Data+and+Communications

Current Data and Communications
CVS Corporation is currently using Vertical Networks' InstantOffice system for it's standardize voice and data communications. CVS has installed InstantOffice 3500 platform and integrated T1 lines in all of its stores nationwide.The integrated voice/data communications capabilities from Vertical Networks allows CVS to reduce network costs, increase applications bandwidth, and improve its ability to monitor and manage its voice and data infrastructure at each location. The combination of increased bandwidth from T1 lines and Vertical Networks' InstantOffice supports new and existing CVS applications that allow each store to enhance customer service and improve employee efficiency. The company can manage its data and voice systems as one network and increase its reporting capability -- allowing CVS to better understand its business at the store level. Each of CVS's stores is linked with an integrated T1 line that provides Frame Relay, virtual private network (VPN) service, toll-free service, and local service. Integrated access and a standard network configuration for CVS's stores across the U.S. simplifies the retailer's network management.

 About Vertical Networks, Inc.
 Vertical Networks is the leading provider of (ICPs), the first systems that combine voice, data, and applications support into one remotely manageable platform. With a unique focus on the needs of enterprise branch offices and small to medium-sized businesses worldwide, Vertical Networks delivers business solutions to a wide range of industries, including financial services, medical, publishing, and retail. To ensure total customer satisfaction, Vertical Networks' strategic network service provider, reseller, and systems integration partners offer comprehensive support services, including 7x24 on-site support.

 InstantOffice Functionality
 Vertical Networks' InstantOffice system currently provides CVS with complete voice capabilities, integrated voice and data access facilities over T1 lines, and centralized management. The InstantOffice system allows CVS to run business-enhancing applications immediately, while integrating with CVS's Interactive Voice Response (IVR) system for prescription refills.

Symbol Technologies
Symbol Technologies Inc. is a global leader in mobile computing and communications systems with innovative customer solutions based on wireless local area networking, application-specific mobile computing and bar code data capture. Symbol's wireless LAN solutions are installed at more than 30,000

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customer locations worldwide and support than six million Symbol scanners and hand-held computers. Symbol provides point-of-activity computing solutions for retailing, transportation and distribution logistics, parcel and postal delivery, healthcare, manufacturing and other industries. Symbol Technologies provides CVS Corporation with wireless local area network (LAN) infrastructure and hand-held scanning computers to enhance worker productivity, inventory management and customer service. With Symbol Spectrum24 high-performance wireless network, which supports the IEEE 802.11 standard, CVS has become one of the world's largest retail operations to go wireless.CVS store workers use the Symbol PDT 6840, a hand-held mobile computer with integrated bar code laser scanner and Spectrum24 radio for everyday store operations, including inventory, merchandise receiving, item ordering and price check. As an example, a store worker can check an item's inventory and ordering history simply by scanning it; a query to the store's host computer is transmitted over the Spectrum24 network and the computer instantly responds back to the worker with detailed item information and history.

About the Symbol Spectrum24 Network
 Spectrum24, Symbol's open-architecture wireless network, provides reliable high-performance data and voice-over-IP communications with immunity to interference through its frequency hopping technology. Spectrum24 is designed to support the IEEE 802.11 wireless LAN standard. Operating in the 2.4 Ghz band using spread-spectrum modulation, Spectrum24 allows fast, seamless roaming with load balancing among cells. Its capacity and range are expandable through the use of multiple access points.

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